Data Quality Analyst
At a glance
Mid-level Data Architecture & Governance role at Collabera. Plano · full-time · no salary stated · we estimate $97,988–$155,000 across the United States.
Collabera has not published a salary for this role. The figure below is our estimate, not theirs.
dataroles summary, based on the employer's posting.
What you'll do
- Correct customer records manually, both when you spot problems and when tickets report them
- Track quality patterns, investigate causes with IT, and follow issues through to resolution
- Coordinate with IT on priorities for system and integration fixes
- Write process guides and represent the BI team on work that affects customer data
- Prepare and run acceptance and regression tests for fixes, upgrades and project launches
What you bring
- You communicate clearly in writing and conversation, and bring an organized, careful and logical approach
- You can create and update documents in Word, Excel or similar tools
- You’re comfortable with a business-focused role that does not involve coding or other hands-on technical work
Who this fits
This role suits a recent graduate or someone with a couple of years of experience who is willing to learn. Work begins mainly with data entry during an extended training period, with further tasks added as you become proficient. The position is onsite in Plano.
From the employer
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer’s needs, but also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Generic Job Title: CW Customer Data Quality Analyst
Location: Plano, TX
Duration: 6+ Months
Pay Rate: OPEN to discuss on W2 basis
This is a business (as opposed to technical) role, A recent college grad with maybe a couple of years of experience, willingness to learn, and excellent soft skills would be the ideal fit. Above all, clients need someone who is:
• Organized
• Detail-oriented
• Conscientious
• Logical
• An effective verbal and written communicator
• Not expecting to do coding, programming, or any other hands-on technical work
• Able to create and maintain documents in Word, Excel, etc.
• One nice-to-have would be experience is creating and executing user-acceptance tests, but that can be trained for.
Generic Job Information:
The Business Intelligence organization manages business (non-technical) functionality of the enterprise customer master database. Major areas of responsibility for this group include:
• Performing manual data corrections, both proactively and in responsive to problem tickets
• Identifying data-quality trends which may indicate application or system-integration defects
• Working with information-technology resources to perform root-cause analysis for incorrect data
• Tracking identified data-quality issues for resolution
• Coordinating with information-technology resources to prioritize system/integration issues for resolution
• Developing and maintaining procedural documentation around data-corrections processes
• Representing the BI organization on initiatives which impact customer data
• Developing and executing user-acceptance and regression test plans for defect fixes, enhancements, and project implementations
• Training incoming team members in these job functions
• Participating in other Business Intelligence data-quality initiatives as needed
• The training period is extensive due to the complexity of the applications and research requirements, so the first few months of work are primarily data-entry, with new responsibilities added as the resource becomes proficient in each new task.
If you are interested and wish to discuss more about this opportunity, please share an updated word copy of your resume and you may feel free to give me a call at (314) 815-5414. Thank you.
Warmly,
Aleli "Ali" Balais
Technical Recruiter
All your information will be kept confidential according to EEO guidelines.
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