Staff Data Scientist - Search and Discovery
At a glance
Senior Data Science role at Coupang. Shanghai.
Pay not stated Data Scientist salary
dataroles summary, based on the employer's posting.
What you'll do
- Lead data science for a core area of Taiwan’s search and discovery team
- Study customer behavior in search results and identify changes that can improve experience and business outcomes
- Shape experiments from initial ideas through design, measurement and interpretation
- Create datasets that help the team reach reliable analyses faster
- Assess ranking models and LLMs to guide improvements to search
What you bring
- At least seven years as a data scientist or analyst at a customer-facing technology company
- Three or more years leading a data science or analytics team, with strong grounding in experiments and statistics
- Strong SQL and R or Python skills, plus experience handling very large datasets and efficient data extraction
- Fluent English and the ability to explain data clearly to cross-functional colleagues, including executives
- Working knowledge of machine learning concepts and how model settings influence results
Who this fits
This senior role suits someone who has led data science work and can own a search-focused function. It is based in Shanghai, while the role supports Taiwan’s Search and Discovery organization. Mandarin fluency and e-commerce or search experience are preferred.
From the employer
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Search and Discovery
The Search and team is responsible for creating a world class search and discovery shopping experience for our customers, from “intent” based shopping to delighting the customer with serendipitous product discovery on every visit.
We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive!
What You Will Do
- Own the Data Science function within a core pillar of Taiwan’s Search and Discovery org
- Analyze how customers interact with Coupang’s search results to determine how to improve customer experience and business performance
- Lead experiment ideation, design, measurement, and interpretation
- Build datasets to increase the speed and accuracy with which the team analyzes data
- Understand the nuances of ML ranking models, LLMs, and more to determine how our core search product can be optimized
Basic Qualifications
- 7+ years experience as a data scientist/analyst in customer-facing technology companies
- 3+ years of experience leading a data science/analytics team
- Expertise in experimentation and statistics
- Strong coding skills, including SQL and R/Python
- Experience with massive datasets, with an understanding of how to optimize data extraction
- Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite
- Understanding of ML concepts, and how different model configurations affect model outcomes
- English fluency
Preferred Qualifications
- Experience in e-commerce and/or search
- Mandarin fluency
Recruitment Process and Others
Recruitment Process
- Application Review - Job Fit Interview - Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
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