Portfolio Analytics Manager
At a glance
Manager-level Data Analysis & BI role at Egup. Westerville · no salary stated · we estimate $86,000–$135,000 across the United States.
Egup has not published a salary for this role. The figure below is our estimate, not theirs.
dataroles summary, based on the employer's posting.
What you'll do
- Administer ServiceNow SPM and other project tools, setting their roadmap, operating standards and governance
- Improve PMO workflows through automation, stronger reporting practices and better data controls
- Build executive dashboards and recurring views of portfolio health, delivery, capacity, risks and strategic initiatives
- Use portfolio trends to guide planning, investment choices, prioritization and resource forecasts
- Support portfolio reviews and recommend ways to strengthen delivery results and portfolio value
What you bring
- A bachelor's degree in IT, business, computer science, engineering, analytics or a related area
- At least seven years in PMO, portfolio management, BI, reporting, analytics or a related discipline
- Experience supporting large-scale IT portfolios and administering and improving PPM tools
- A recognized project or process-improvement credential, such as PMP, PgMP, SAFe or an equivalent
- Experience with ServiceNow SPM and reporting platforms such as PowerBI
Who this fits
This manager-level role suits someone who can turn portfolio data into executive reporting and decision support, while working across teams and organizational levels. You’ll work in the office five days each week, with domestic or international travel that may reach a quarter of the year.
From the employer
Position Summary
The Portfolio Analytics Manager or PMO Tools & Insights Lead is responsible for establishing and leading the technology, reporting, analytics, and data governance capabilities that support the Enterprise IT Project Management Office (PMO). This role serves as the primary owner of ServiceNow SPM, portfolio reporting, project data quality, executive dashboards, and analytics capabilities that enable informed decision-making across the IT portfolio.
The position partners closely with PMO leadership, business stakeholders, finance, and delivery teams to ensure project, program, portfolio, financial, and strategic planning data is accurate, accessible, actionable, and aligned with organizational objectives.
This role combines expertise in project portfolio management, business intelligence, analytics, process improvement, and technology administration to drive PMO maturity and operational excellence.
Key Responsibilities
PMO, Tools & Platform Management
- Administer the organization's Project Portfolio Management (PPM) platform, ServiceNow SPM and other project solutions
- Define and maintain PMO tool strategy, roadmap, governance, and standards
- Drive automation of project management and portfolio management processes
- Work with the PMO leaders to continuously improve PMO reporting, governance, and operational processes
- Implement best practices for portfolio reporting and analytics
- Establish reporting and data management standards across project delivery teams
Data Governance & Management
- Work with other PMO leaders to establish and maintain portfolio data governance standards
- Ensure consistency of project, program, financial, and portfolio data across systems
- Develop data stewardship practices across PMO and delivery organizations
- Create master data standards and report taxonomies
Portfolio Reporting & Executive Dashboards
- Develop and maintain portfolio reporting frameworks for executive leadership
- Deliver standardized reporting for:
- Portfolio health
- Program status
- Resource capacity
- Project delivery metrics
- Strategic initiative progress
- Risk and issue management
- Design and support executive scorecards and dashboards
- Lead reporting automation initiatives to reduce manual reporting activities
- Provide actionable insights and recommendations based on portfolio performance trends
Portfolio Insights & Decision Support
- Provide analytical support for:
- Portfolio planning
- Prioritization decisions
- Investment management
- Capacity planning
- Resource forecasting
- Benefits realization
- Support planning and portfolio review cycles
- Identify opportunities to improve portfolio value and delivery effectiveness
Required Qualifications
- Bachelor's degree in Information Technology, Business, Computer Science, Engineering, Data Analytics, or related field
- 7+ years of experience in PMO, Portfolio Management, Business Intelligence, Reporting, Analytics, or related disciplines
- Experience supporting enterprise-scale IT portfolios
- Experience administering and optimizing PPM tools
- Strong understanding of project, program, and portfolio management methodologies
- Advanced experience with reporting and analytics platforms
- Certification in PMP, PgMP, PMI-PMOCP, PMI-SP, SAFe, Lean Six Sigma, or equivalent
- Experience with ServiceNow SPM, reporting and analytics platforms like PowerBI
- Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies
- Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
- Experience navigating a global organization
- This role is in the office 5 days per week with the potential for domestic/international travel upwards of 25% annually