Product Analyst
At a glance
Mid-level Data Analysis & BI role at Hilltop Holdings. Dallas · full-time · no salary stated · we estimate $75,000–$92,500.
Hilltop Holdings has not published a salary for this role. The figure below is our estimate, not theirs.
dataroles summary, based on the employer's posting.
What you'll do
- Investigate application problems, resolve them, and keep Service Center records current as issues progress
- Set the order for fixing problems and carry out the procedures used to address them
- Recommend system changes, including updates prompted by industry requirements
- Help deliver upgrades and projects, and respond to requests for testing
- Coordinate testing and communication with users, internal teams, and vendors; arrange meetings and user groups
What you bring
- At least four years supporting financial products, with experience in the financial industry
- You can define product needs and plan staged improvements that deliver a complete, easy-to-use experience
- You can manage competing requests, prioritize around customer needs, and explain complex business topics clearly
- You are comfortable with Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, and SharePoint or Teams
- A business-related degree is preferred; Series 7 is preferred, or you can obtain it within the first six months
Who this fits
This mid-level role suits someone who can work independently while coordinating with users, departments, and outside vendors. The position is based on-site in Dallas.
From the employer
HilltopSecurities is currently looking to hire a Product Analyst in Dallas, Texas. The Product Analyst will play a key role in the strategy and design of various Hilltop supported applications. The Product Analyst will work to constantly improve through data-driven analysis and by conceptualizing, defining and ensuring the quality of new features. The ideal candidate understands that product management is cross-functional and involves business development, strategic thinking, data driven insights, market research, and awareness of goals versus constraints. The product analyst will need to drive the balance between the ideal product and the marketable product always thinking ahead for how best to improve the user experience.
- Support day to day product issues by researching and resolving application issues
- Prioritize and implement problem resolution procedures and keep updates and status of open issues through Service Center
- Suggest and champion system improvements and any potential industry requirements
- Support upgrades, projects and test requests
- Serve as a liaison with end users, various departments and outside vendors, participate/coordinate in testing activities as needed
- Facilitate the communication by which information is distributed within the teams
- Coordinate meetings / user groups
- Function independently
- achelor’s degree preferred preferably business related
- 4+ years of experience supporting financial products
- Experience working in the financial industry
- Comfortable with various toolsets: Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, and SharePoint/Teams
- You are gifted at handling multiple requests at once and understand how to prioritize to meet the needs of the consumer.
- Excellent communication and presentation skills covering complex business topics.
- Demonstrated the ability to define product requirements and lay out a plan to deliver a quality experience that is simple and complete with scheduled incremental improvements after the initial roll out.
- FINRA Series 7 preferred or the ability to obtain within the first 180 days of hire
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required and may be changed at the discretion of the Company.
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