Customer – Master Data Management (MDM) Lead
Newperkinelmer Open At a glance
Senior Data Architecture & Governance role at Newperkinelmer. Pune · full-time.
Pay not stated Data Architecture & Governance salary
dataroles summary, based on the employer's posting.
What you'll do
- Run customer records from initial setup through hierarchy changes, enrichment and eventual deactivation
- Set priorities for MDM operations, track service levels and performance measures, and clear the backlog
- Improve SAP and Salesforce data exchange, including rebuilding processes that send customer data to SAP
- Create bulk account setup and consistent onboarding steps, backed by governance rules and approval paths
- Coordinate data-quality fixes, cross-functional partners, MSP delivery and internal teams
What you bring
- Six to ten years working in customer MDM or CRM data governance
- Hands-on familiarity with SAP Business Partner and Salesforce Account models, plus EBX or a comparable system
- Experience handling customer hierarchies, data quality and onboarding across global operations
Who this fits
This senior role suits someone who can lead customer data operations and work across business and technical teams. The position is based in Pune, India.
From the employer
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Customer – Master Data Management (MDM) Lead
Location(s)
PuneJob Description
Key Responsibilities:
- Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivation
- Lead Customer MDM operations, SLA/KPI management, and backlog prioritization
- Improve SAP ↔ Salesforce customer data flows and re‑implement push‑to‑SAP processes
- Enable bulk account creation and standard onboarding workflows
- Establish data governance policies, stewardship model, and approval workflows
- Drive data quality dashboards and remediation initiatives
- Partner with Sales, Finance, Compliance, and Operations
- Coordinate MSP delivery and internal resources for execution
- Basic Qualifications
Required Qualifications & Experience
- 6–10 years experience in Customer MDM / CRM data governance
- Strong exposure to SAP Business Partner, Salesforce Account model, EBX or similar
- Experience managing hierarchies, data quality, and global customer onboarding
- Strong business partnering and leadership capability
Preferred Characteristics
- Deep functional and technical understanding of MDM for large & complex organization
- Effective stakeholder and vendor management
- Continuous improvement mindset and strong sense of ownership.
- Along with managing day-to-day operational needs, be able to improve short-to-long term
- Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.
Data Architecture & Governance work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Data Architecture & Governance
Find me workBy the team behind dataroles.