Business Intelligence Analyst II
At a glance
Mid-level Data Analysis & BI role at Onetp. INT Bangalore Smartworks.
Pay not stated Data Analysis & BI salary
dataroles summary, based on the employer's posting.
What you'll do
- Use business intelligence findings to shape decisions about business operations and products
- Draw on past data from industry reports, public sources, field reports or purchased material for your analyses
- Examine industry and regional movement, competitor strategies, and shifts in current or potential customers
- Work with marketing, logistics and customer service to forecast results from proposed business strategies
- Lead short-term team work and improve day-to-day processes within your area of responsibility
What you bring
- You have broad command of your discipline or the wider area where you work
- You can handle specialized projects using established principles and generate your own workload
- You bring professional expertise to the final work and may guide less experienced colleagues
Who this fits
This role suits a mid-level analyst who can work independently on specialized projects and take operational decisions within a defined scope. It includes responsibility for short-term team activities and may involve supervising less experienced professionals. The role is based in Gurgaon, India.
From the employer
Join Teleperformance – Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Business Intelligence (BI) Data Analysis work includes:
•Analyzing business intelligence data to inform business and product decisions
•Blending historical data from available industry reports, public information, field reports or purchased sources as input to analyses
•Identifying and analyzing industry/geographic trends and competitor market strategies and monitoring current/potential customer trends
•Partners with other areas of the business (e.g., Marketing, Logistics, Customer Service, etc.) to model the outcome of implementing potential business strategies
Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesn't need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes.
Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
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