E-commerce Operations & Data Analyst
At a glance
Mid-level Data Analysis & BI role at Pavago. Remote, Philippines.
Pay not stated Data Analysis & BI salary
dataroles summary, based on the employer's posting.
What you'll do
- Coordinate freight from shipment planning through delivery, keeping warehouse partners and logistics records up to date
- Create purchase orders using inventory forecasts and sales patterns, then support stock planning
- Maintain Shopify product information, inventory trackers, and spreadsheets used for operational reporting
- Review sales, returns, service, and product results to spot trends and support forecasts
- Apply Claude or ChatGPT to reporting, dashboards, and repetitive tasks, involving developers for technical integrations
What you bring
- Hands-on background in logistics, inventory, ecommerce operations, or supply chain coordination
- Strong spreadsheet and reporting skills, including experience with dashboards or operational reporting systems
- Practical use of AI tools such as Claude or ChatGPT to improve business workflows
- Experience with Shopify or a comparable ecommerce platform, plus fluent written and spoken English
Who this fits
This role suits an organized, analytical operator who can run logistics and inventory work independently and improve day-to-day processes. It is remote in the Philippines, with working hours aligned to the U.S. business day.
From the employer
Position Type: Remote
Working Hours: U.S. Business Hours
About the Role
We’re hiring a E-commerce Operations & Data Analyst to support the day-to-day logistics, inventory, and operational reporting functions of a growing ecommerce business.
This role is primarily focused on logistics coordination, inventory management, operational reporting, and spreadsheet-based analysis.
Alongside operations responsibilities, you’ll also help improve internal workflows using AI tools like Claude and ChatGPT — supporting areas such as reporting, dashboards, automation, and repetitive task optimization.
This is not a highly technical engineering role. We are looking for someone with strong logistics and operational thinking who is comfortable using modern AI tools to improve efficiency and systems over time.
What You’ll Be Doing
Logistics & Inventory Operations
- Manage freight and shipment coordination end-to-end
- Track deliveries and coordinate with warehouse partners
- Create and manage purchase orders based on inventory forecasting and sales trends
- Support inventory planning and stock management
- Maintain accurate logistics and inventory records
- Coordinate operational workflows to ensure smooth day-to-day execution
Ecommerce Operations & Reporting
- Manage and update product data inside Shopify
- Maintain operational spreadsheets and inventory trackers
- Generate reports related to sales, returns, customer service, and product performance
- Analyze operational data to identify trends and improve decision-making
- Support operational planning through accurate reporting and forecasting
AI & Workflow Improvement
- Use tools like Claude or ChatGPT to improve workflows and efficiency
- Help build dashboards and automate repetitive operational tasks
- Support simple AI-driven reporting and internal process improvements
- Collaborate with developers when more technical integrations are required
- Continuously explore ways AI can improve operations, reporting, and internal systems
What Makes You a Strong Fit
- You are highly organized and detail-oriented
- You enjoy operational problem-solving and process improvement
- You are comfortable working with spreadsheets and operational data
- You can manage logistics and inventory workflows independently
- You are proactive and enjoy improving systems and efficiency
- You are comfortable learning and adapting to new AI tools
Must-Have Experience & Skills
- Previous experience in logistics, inventory management, ecommerce operations, or supply chain coordination
- Strong spreadsheet, reporting, and operational data management skills
- Experience building or managing operational dashboards, workflow systems, or reporting processes
- Comfortable using AI tools like Claude or ChatGPT in a practical business environment
- Experience improving workflows, automating repetitive tasks, or supporting operational efficiency initiatives
- Experience working with Shopify or similar ecommerce platforms
- Strong analytical and problem-solving ability
- Fluent English communication skills (written and verbal)
- Ability to work independently in a remote environment
Key Metrics for Success (KPIs)
- Accuracy of logistics and inventory tracking
- Reliability of operational reporting and spreadsheets
- Timely coordination of freight and warehouse operations
- Improvement of operational workflows and efficiency
- Successful adoption of AI-supported operational processes
Interview Process
- Initial Screening Call
- Recruiter Interview
- Final Client Interview
- Offer & Onboarding
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