MDM Analyst – Customer & Supplier (FTC until Dec 2027)
At a glance
Mid-level Data Architecture & Governance role at Rotork. Bath · contract.
Pay not stated Data Architecture & Governance salary
dataroles summary, based on the employer's posting.
What you'll do
- Coordinate customer and supplier data requests, checking that each follows governance rules and agreed service levels
- Review incoming requests, decide how they should proceed, and guide requesters through the next steps
- Check and clean records, investigate data problems, and work with business contacts to resolve them
- Train new requesters and approvers, while documenting the processes, standards and controls they need to follow
- Serve as the main contact for the offshore maintenance team and support its day-to-day work
What you bring
- You bring strong working knowledge of Microsoft Office, including Word, Excel, PowerPoint and Visio
- You can assess complex data issues logically and solve them while processes and priorities change
Who this fits
This Bath-based role is onsite and suits someone comfortable coordinating with colleagues and partners across locations. You’ll need to work flexibly across time zones during busy periods such as period end. It is a fixed-term contract through December 2027.
From the employer
Join Rotork's growing Master Data Management team and help shape a brand-new function.
As an MDM Analyst, you'll play a key role in ensuring the accuracy, consistency, and reliability of Customer and Supplier master data across Rotork's global systems. Working closely with business stakeholders, Global Process Owners, and an offshore data management partner, you'll help establish best practices, drive data quality improvements, and support the successful adoption of new ways of working.
What You'll Be Doing
- Act as the primary point of contact for our offshore master data maintenance team.
- Manage and coordinate Customer and Supplier master data requests, ensuring compliance with governance standards and service levels.
- Review, triage, and process data requests, providing guidance on the appropriate course of action.
- Support data quality initiatives through validation, cleansing, and continuous improvement activities.
- Investigate and resolve master data issues, working collaboratively with business stakeholders and subject matter experts.
- Train and onboard new master data requesters and approvers.
- Contribute to the development and documentation of MDM processes, standards, and controls.
- Attention to detail.
- Ability to work collaboratively with individuals and teams both cross-functionality and geographically.
- Ability to influence and facilitate others to apply agreed standards and ways of working.
- Ability to think logically and analytically.
- Ability to deal with high levels of complexity, change and evolving processes, often at short notice.
- Ability to be proactive within a fast-paced dynamic environment
- Well-developed problem-solving skills.
- Willingness to work flexibly across geographic time zones during peak periods such as period end
- Operationally focused and confident in working within a busy environment
- Robust skills in Microsoft Office software, including Word, Excel, PowerPoint and Visio
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals, and food – these are the flows on which our modern world depends. Today, we’re respected and admired for our people, performance, and products. Our success flows from our commitment to engineering excellence, and that’s what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership. It’s a great time to join us and make an impact in shaping the future of our business.
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