Provider Data Operations Associate

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

About the Role:

In this role, you will leverage your technical expertise to set up and maintain an accurate and comprehensive database of doctor profiles and healthcare institutes. The ideal candidate will possess a high level of attention to detail and a strong ability to work with large data sets.

A Day in the Life of a Provider Data Operations Associate:

• Utilize SQL to extract, manipulate, audit and analyze data
• Build and maintain detailed provider profiles by merging data from multiple sources, ensuring accuracy and consistency.
• Use Excel/Google spreadsheets to manage and update large datasets, create reports, and conduct data analysis
• Review and verify the accuracy of provider information to ensure all details are up-to-date, and address any gaps or inconsistencies through outreach
• Ensure all data privacy and compliance standards are met

Skills & Qualifications:

• At least a bachelor’s degree from a reputed institution (good percentage or a minimum of 60% in 10th/12th/graduation and above)
• At least 2 years of work experience
• Relevant experience in data analysis, SQL, or Excel-based roles is highly desirable.
• Familiarity with AI-powered tools for research, summarization, and data validation, with the ability to review, refine, and quality-check AI-generated outputs.
• Advanced knowledge of Microsoft Excel and Google Sheets
• Exceptional attention to detail and accuracy in working with complex data
• Strong problem-solving skills and the ability to analyze and resolve data discrepancies
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Excellent written and verbal communication skills in English, with the ability to work effectively in a team
• A background in US healthcare or other data-driven industries is a plus

Benefits

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks think catered lunch every day, Ping Pong, etc.
• Daycare/creche facility for kids
• The chance to create a better healthcare experience for millions of patients!
• Corporate wellness programs with Headspace
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave (over 5 years)
• Annual sponsored health check-ups
• Zocdoc is certified as a Great Place to Work 2024-2026

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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