Data Analyst - Operations
On-site Jakarta Full-time Mid-level Data Analysis & BI
At a glance
Mid-level Data Analysis & BI role at Cermati.com. Jakarta · full-time.
Pay not stated Data Analyst salary
RoleData Analysis & BI
SeniorityMid-level
LocationJakarta
WorkplaceOn-site
EmploymentFull-time
PostedSep 22, 2026 · 4w ago
Role brief
dataroles summary, based on the employer's posting.
What you'll do
- Review current and planned business processes, making sure each has the right documentation
- Develop and assess operational processes for targets, incentives, reporting, metrics and service levels
- Work with operations managers and stakeholders to track improvement initiatives and move them forward
- Guide junior colleagues, check their work and step in to keep routine processes accurate and on schedule
What you bring
- At least two years improving operations or working in operational excellence, ideally in financial services
- You bring strong analytical thinking, attention to detail and the drive to find root causes and solve problems
- You communicate clearly in writing and conversation, and can juggle work in a fast-moving environment
Who this fits
This mid-level, on-site role in Jakarta suits someone who can take ownership of operational improvements while guiding junior colleagues. It is a hands-on position with responsibility for both process quality and timely delivery.
From the employer
- Analyze ongoing and upcoming business process to ensure proper documentation are available
- Identify, develop, evaluate organization’s core operational processes (target setting, incentive calculation, reporting, setting metrics & SLA)
- Work closely with operations manager or stakeholders to drive and monitor new improvement initiatives
- Provide direction and guidance to junior team members
- Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
- Ensure deliverables from junior team members are up to standard and free of error
- At least 2 years working experience in Operation Excellence or Business Operations Improvements, especially in the financial industry
- Attention to details, critical mindset and self driven to get things done
- Strong analytical skills, ability to identify root causes and creativity to solve problems
- Ability to multitask and deliver initiatives in a fast-paced environment
- Strong verbal and written communication skill
- Nice to have:
○ Working experience in managing large scale operation projects in fintech / same industry
○ Working experience as a business consultant
○ Experience in managing small team
○ Industrial engineering degree
○ Experience in using SQL / similar language