Data Management Specialist
At a glance
Mid-level Data Architecture & Governance role at Integrated Resources INC. Maryland Heights · contract.
Pay not stated Data Architecture & Governance salary
dataroles summary, based on the employer's posting.
What you'll do
- Review records and correspondence, enter data accurately, and help check records for accuracy and integrity
- Investigate data problems, resolve them, and update the relevant systems promptly and correctly
- Handle requests to change records while following operating guidelines and keeping connected systems aligned
- Answer complex provider and staff questions by phone or in writing, explaining solutions and outcomes
- Load providers into applicable systems for new business and share provider-network or status details with area offices
What you bring
- At least two years in customer service, data management, communications or credential checks
- At least two years in behavioral health or a related field
- You can type at least forty-five words per minute and use office equipment and data systems
Who this fits
This contractor role suits someone with data-entry and provider-support experience who is comfortable resolving detailed inquiries. The assignment runs for three to six months and is on-site in Maryland Heights, with a Monday-to-Friday schedule and a choice of the listed start times.
From the employer
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
Title: Data Management Specialist
Duration: 3- 6 months
Location: Maryland Heights MO 63043
Shift Timings: Monday-Friday; 8AM - 430PM or 830AM - 5PM (candidate's choice)
Required Qualifications
· 2 or more years of experience in customer service, data management, communications, or credentialing verifications required.
· 2 or more years of experience in a behavioural health or related industry. Ability to type 45-50+ words per minute. Other standard office equipment including telephone, copy machines, personal computer software and mainframe/LAN data systems.
· Prior claims experience/resolution, a plus
ESSENTIAL FUNCTIONS:
· Performs review, correspondence and timely, accurate record set-up and data entry. Supports internal auditing process to ensure data accuracy and integrity.
· Researches and resolves issues and ensures systems are updated, timely, appropriately and accurately.
· Responds to requests to update or change information and ensures that all changes are made within operational guidelines and accurately support all other systems related functions.
· Researches and responds to providers and other internal staff regarding complex inquiries. Develops solutions and communicates outcomes by telephone and in writing.
· Supports the implementation of new business by ensuring providers are appropriately and accurately loaded in all applicable systems.
· Records daily activities using electronic and manual systems as directed.
· Provides consultation and information to area offices regarding the composition of the provider network or specific provider statuses. Forwards provider requests for network inclusion to the area offices for review and approval.
· Assists representatives with detailed information in order to answer provider questions and returns provider calls, as requested, to communicate resolution and/or appropriate course of action.
All your information will be kept confidential according to EEO guidelines.
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