Customer Master Data Management Specialist
SGS Open · verified Oct 24, 2026 At a glance
Mid-level Data Architecture & Governance role at SGS. Muntinlupa · full-time.
Pay not stated Data Architecture & Governance salary
dataroles summary, based on the employer's posting.
What you'll do
- Set up and maintain customer master records accurately and on time, keeping required controls effective
- Review data requests against corporate rules, then resolve errors or send them for escalation
- Keep MDM process guides and training materials current, and work with other teams to maintain data quality
- Clean and review master records regularly, while supporting changes to improve the process
- Test fixes and enhancements, and alert supervisors to customer data issues such as stale contact details
What you bring
- At least three years of professional work in Master Data Management
- A bachelor’s degree, preferably in business
- Experience with financial systems, plus familiarity with MS Excel
- Strong analytical attention to detail and a sound grasp of data structures and architecture
Who this fits
This role suits someone who can work independently while collaborating with the country account management team and related departments. It is based on-site in Muntinlupa.
From the employer
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Responsible for quality, completeness, accuracy, and timeliness of Master Data set up/maintained in the system. The MDM Specialist will also ensure that internal controls for master data records are in place and effective.
Ensure the integrity and accuracy of master data entry in the system without sacrificing timeliness in completing the process.
Interpret information correctly and able to make sound decisions to support the business while maintaining controls during set up.
Apply corporate rules and best practices when reviewing requests to identify errors in global data fields and rejects, escalates or remediates errors, if any.
Create or update existing documentation and training materials related to Master Data Management process.
Coordinate with cross-functional teams to ensure consistent quality of data.
Perform regular review and clean-up of master data.
Ensure internal controls relating to maintenance of master data are in place and effective.
Support implementation of master data process improvement initiatives.
Informing Supervisors of any issues or opportunities with existing customers, such as outdated customer contact information.
Being the primary contact with the country-based account management team, commercial and other related departments/ / function
Manage and drive responsibilities to Master Data team, establishing strong relationships with business contacts, and making decisions based on results.
Perform user acceptance testing on defect resolution and enhancements.
Bachelor’s Degree, preferably in Business
3+ years of professional experience in Master Data Management
Experience in financial systems (knowledge of Oracle E Business Suite is nice to have)
Familiarity with MS Excel
Analytical skills with high focus on the details
Demonstrate proper attitude in relation to assigned responsibilities
Able to work independently
Strong team player
Good understanding of data structures and architecture
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