Senior Data Analyst
At a glance
Senior Data Analysis & BI role at sumup. London · no salary stated · we estimate £48,522–£93,750.
sumup has not published a salary for this role. The figure below is our estimate, not theirs.
dataroles summary, based on the employer's posting.
What you'll do
- Set and maintain Consumer Bank measures for acquisition, activation, engagement, retention and customer value
- Create trusted performance reporting that helps leaders and stakeholders see how the business is doing
- Test whether growth interpretations hold up, using evidence to assess how sustainable growth is
- Analyze acquisition costs, channel quality and the longer-term value of new customers
- Work with Product, Growth, Finance and Risk to flag trends, anomalies and opportunities, and assess experiment results
What you bring
- You have worked as a data, product, growth or business analyst and owned a KPI framework from end to end
- You understand customer lifecycle and lifetime-value measures, including channel attribution and acquisition cost
- You can shape an unclear business question into analysis and explain the findings and their implications
- You can use SQL and a BI tool such as Tableau or Looker to check data and build dependable dashboards
Who this fits
This role suits a senior analyst who can make evidence-based recommendations and challenge senior stakeholders when their reading of the data is unsupported. The job is office-first in London. Visa sponsorship is unavailable.
From the employer
Senior Data Analyst
Team- Consumer Bank
Location-London (office-first)
Employment type Permanent, full-time
[Visa note: we're unable to offer visa sponsorship for this role]
Team description
The Consumer Bank tribe is growing fast. We're investing in the biggest growth opportunities. The person in this role will turn the KPI story into clear recommendations for leadership. Will be working with Product, Growth, Finance and Risk, and a Senior Analytics Engineer who's building the data foundation.
What you'll do
- Own the Consumer Bank KPI framework, defining and maintaining consistent metrics across acquisition, activation, engagement, retention and customer value
- Build reporting that gives leadership and stakeholders a clear, trusted view of performance
- Challenge assumptions and interpretations when the evidence points elsewhere, helping
- leadership judge whether growth is sustainable
- Dig into acquisition performance, including cost per customer, channel quality and the long-term value of newly acquired customers
- Partner with Product, Growth, Finance and Risk teams, surfacing trends, anomalies and opportunities before they're asked
- Support the design and analysis of experiments, helping teams understand what's really driving results
You'll be great for this role if
- Experience working as a data, product, growth or business analyst, with a track record of owning a KPI framework end to end
- Strong knowledge of acquisition, activation, engagement, retention and customer lifetime value metrics, including channel attribution and cost per customer.
- Ability to turn an ambiguous business question into a structured analysis, then explain clearly what's happening, why, and what it means.
- Comfort challenging senior stakeholders and pushing back on interpretations when the data doesn't support the prevailing view.
- Track record of using SQL and BI tools such as Tableau or Looker to validate data and build dashboards people actually trust.
Why you should join SumUp
🌎 Opportunity to work with a truly global, multicultural team from our central London Bridge location, wrapped in historic charm and modern flair. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education
🏥 Health matters: private health insurance, including optical and dental
🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta
💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
🛡 Peace of mind: life insurance from MetLife for 2× your salary
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
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