Business Process & Data Analyst
At a glance
Mid-level Data Analysis & BI role at TechOp Solutions International. Washington · full-time · no salary stated · we estimate $96,388–$126,975.
TechOp Solutions International has not published a salary for this role. The figure below is our estimate, not theirs.
dataroles summary, based on the employer's posting.
What you'll do
- Talk with federal stakeholders to clarify operational needs, then turn them into business requirements and recommended actions
- Map current workflows and review operational data to spot inefficiencies, reporting gaps, inconsistencies and risks
- Create reports, presentations, meeting materials and executive briefings that support operational decisions
- Coordinate project plans, track activities, arrange meetings and follow up with stakeholders
- Help teams advance dashboards, reporting, workflow automation, data quality and technology modernization
What you bring
- You hold a DoD Top Secret clearance or a CBP or ICE Public Trust
- You have experience gathering business needs, documenting requirements and communicating them clearly
- You bring strong Excel and PowerPoint skills, along with clear writing and speaking
- You have worked directly with clients or organizational stakeholders and can manage competing priorities with limited supervision
Who this fits
This role suits an organized analyst who can turn complex information into clear documents and practical recommendations. You’ll work directly with federal stakeholders on CBP asset management initiatives in an onsite role in Washington, United States. A qualifying clearance or Public Trust is required; public trust credentials are accepted only from CBP or ICE.
From the employer
We are seeking a highly organized, detail-oriented Business Process & Data Analyst to support U.S. Customs and Border Protection (CBP) asset management initiatives.
This role will help improve business processes, data quality, reporting, and operational decision-making. The analyst will work directly with federal stakeholders to understand current processes, identify gaps and inefficiencies, develop practical recommendations, and support technology-enabled improvements.
The ideal candidate can translate business needs into clear requirements and identify opportunities to improve workflows through reporting, automation, data integration, and Microsoft Power Platform solutions. This position requires strong analytical, project coordination, client-facing, and executive communication skills.
Requirements
Position Overview
We are seeking a candidate to support asset management initiatives for U.S. Customs and Border Protection (CBP).
This position will work with federal stakeholders to understand operational needs, document business processes, analyze data, and communicate requirements to both business and technical team members. The analyst will also help prepare briefings, reports, process documentation, and recommendations that support better business operations and decision-making.
The ideal candidate is a strong communicator who can organize complex information, ask effective questions, identify practical improvements, and develop polished client deliverables.
Key Responsibilities
- Meet with stakeholders to understand business needs, challenges, and priorities.
- Translate stakeholder needs into clear business requirements and recommended actions.
- Document current processes and identify opportunities to improve efficiency, reporting, and data quality.
- Analyze operational data to identify trends, inconsistencies, risks, and areas for improvement.
- Prepare presentations, reports, meeting materials, and executive briefings.
- Support project planning, activity tracking, meeting coordination, and stakeholder follow-up.
- Help business and technical teams communicate effectively with one another.
- Support dashboard, reporting, workflow automation, and technology modernization initiatives.
- Assist with data quality, data governance, and process improvement activities.
- Manage multiple assignments and contribute to team priorities as needed.
Required Qualifications
- DoD Top Secret or CBP/ICE Public Trust. Note we are unable to accept a public trust from any agency except ICE or CBP.
- Experience in business analysis, project support, operations analysis, management consulting, or a related field.
- Strong written and verbal communication skills.
- Strong Microsoft Excel and PowerPoint skills.
- Ability to develop clear, polished presentations and business documents.
- Experience gathering, documenting, and communicating business requirements.
- Ability to analyze information and present practical findings or recommendations.
- Strong organizational skills and attention to detail.
- Experience working directly with clients or organizational stakeholders.
- Ability to manage multiple priorities and work with limited supervision.
Preferred Qualifications
- Experience supporting federal government clients.
- Familiarity with technical systems.
- Experience with business process mapping or process improvements
- Experience supporting reporting, dashboards, data quality, or workflow automation initiatives.
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