Insights Analyst
At a glance
Mid-level Data Analysis & BI role at TechBiz Global GmbH. Aachen · contract.
Pay not stated Data Analysis & BI salary
dataroles summary, based on the employer's posting.
What you'll do
- Turn customer needs into dashboards, report formats and queries, then keep delivery on schedule and visually consistent
- Analyze media data and content to explain brand perception, media results and industry developments
- Check report figures and findings, shape qualitative and quantitative analysis, and edit reports for accuracy
- Respond to customer questions, coordinate report delivery and use client feedback to improve report quality
What you bring
- You have up to two years of relevant work experience; client-facing experience is a plus
- You can write reports in English and German, including qualitative and quantitative analysis
- You can use Excel and PowerPoint, including PivotTables, VLOOKUP and similar functions
- You bring strong attention to detail, data accuracy and customer service
Who this fits
This contractor role suits an early-career analyst who can work independently and coordinate with remote teammates and managers. Shift work is required to cover early-morning report deliveries.
From the employer
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Insight Analyst to join one of our clients' teams.
If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you
Key Responsibilities
Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building.
Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports.
Craft contextual and qualitative analyses based on KPIs, proofread/edit reports for accuracy, and verify numbers and report findings.
Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.
Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends.
Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives.
Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives.
Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.
0-2 years of relevant work experience (client-facing roles are advantageous).
Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.
Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.
Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.
Proficient report writing skills, covering both qualitative and quantitative aspects.
Customer-focused mindset with a commitment to exceptional client servicing.
Critical thinking skills, facilitating insights derived from data analysis
Strong interest in current affairs, mainstream media, and social media trends.
Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.
Excellent written and verbal communication skills in German and English, particularly in report and curated newsletter writing.
Shift work is required to cover early morning delivery schedules
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